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Sep 18, 2025
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Here's the thing about building a membership business… your members trust you with everything.
Their payment information. Personal details. The vulnerable moments they share in your community. That trust? It's everything.
That's why we're excited to share some news that makes your business even more secure: Membership.io has officially received SOC 2 Type II certification.
But here's what this really means for you and your members.
What is SOC 2? (And why should you care)
SOC 2 is the gold standard for how technology companies handle security. It was developed to ensure that platforms and organizations manage data responsibly and protect the information shared with them.
For Membership.io (the dedicated membership platform for creators), achieving this certification shows that we meet the highest bar for safeguarding your data and building trust into every part of our platform.
Passing this rigorous review shows that we have systems in place that meet the strictest security requirements.
Why This Matters for You and Your Online Business
We know that when you choose a platform for your business, you’re not only looking for features, but also for peace of mind. You want to build your business on a foundation that protects your members' information while keeping things running smoothly as you grow.
Our SOC 2 certification gives you that peace of mind. It shows that we’re committed to security at the highest level and that an independent firm has tested and verified our practices over 12 months.
This also helps you grow. If you partner with businesses, schools, or larger organizations, many require proof that the tools you use meet strict security standards. With Membership.io, you can show them that requirement has been met.
Security Is Part of Our DNA
For us, SOC 2 was never about checking a box or chasing a badge. Security has always been part of how we build our platform. It’s in our DNA.
We understand what's at stake. We've felt the weight of member trust and the responsibility that comes with it. This audit allowed us to demonstrate that commitment through an unbiased, independent review.
Our clean report confirms that our practices are not only documented but also working as intended, day in and day out.
What This Means in Practice
Our SOC 2-compliant Hub means:
- Your member data is protected by enterprise-grade security controls
- Independent verification of our security measures over 12 months of operation
- Regular testing and monitoring of data protection systems
- Documented proof of our commitment to your privacy and security
Don't worry if the concept of security certification feels overwhelming. We've got you covered. This is just one more way we're building the content and community forever home your online business deserves.
Looking ahead
SOC 2 isn’t something you achieve once and move on from. It’s an ongoing standard that requires continuous attention and improvement. We’ll be completing this audit on a regular basis so that our security practices stay strong and evolve with the needs of our customers.
